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Shana Parsons: Mastering the Art of Cultivating Joy in Chaos
With over five years of dedication, Shana Parsons orchestrates seamless transportation for PACE participants in Kansas City. Her passion for seniors fuels her mission to change lives, one ride at a time, while her knack for problem-solving leaves a lasting impact.
Shana Parsons is known as the Chaos Coordinator, someone who solves problems you never knew existed in ways that would blow your mind. She is always solving problems with on-the-spot solutions.
Parsons, who has been with the company for over five years, is also known for being a hard worker, adaptable, outgoing, and firmly believes in positive vibes.
“I truly have a passion for the elderly …
Shana parsons
[we] change lives – one at a time.”
At Midland Care, she serves as the Assistant Transportation Coordinator for the Kansas City area. In this role, she sets up transportation for PACE participants to and from the center to doctors’ appointments and coordinates field trips.
She loves helping those in need.
“I truly have a passion for the elderly,” she said. “Every day here in the Wyandotte area, I see the need for Midland’s assistance. We can keep reaching out to the community and change lives – one at a time.”
Rob Mooney, Director of Transportation, appreciates the determination Parsons brings to the company.
“Shana has a sincere desire to provide quality services for the participants, evident in her interactions,” said Mooney. “Her leadership and organizational skills help transportation run smoothly in Kansas City and Lawrence during often stressful situations.”
Before working for Midland, she worked in a nursing home for over two decades.
Raised in Fulton, Missouri, she attended Columbia College.
Outside of work, she enjoys watching the Chiefs and baking.
“I love making cheesecakes,” she said. “That is truly my passion, not my hobby. I’ve made several for co-workers for birthdays, Christmas, Thanksgiving, etc.”
Watching her daughter prepare for her last year of High School brings her tremendous joy.